Domino's Customer Service Rep (03525)

Domino's Franchise•Braselton, GA

About The Position

Domino’s is seeking a customer service representative to welcome and assist customers and help prepare and deliver food in a fast-paced store. The role may suit someone seeking a main job, a supplemental job, or a flexible schedule, and may offer opportunities to develop skills and advance into management. Team members are expected to contribute to an inclusive, respectful workplace and uphold Domino’s and Team Fox image standards. The position involves taking and processing customer orders, preparing products to Domino’s specifications, and maintaining store facilities and equipment. It also includes stocking supplies, assisting with deliveries and inventory, and completing related paperwork. The job requires working on foot for most of a shift and may involve lifting supplies, repetitive tasks, and working under stress while meeting quality standards.

Requirements

Must be at least 16 years of age.
Must pass a criminal background check.
Enthusiastic customer communication, a positive personality, and punctuality.
Ability to maintain a professional appearance according to Domino’s and Team Fox image standards.
Ability to direct activities, work independently and with others, work under stress, and make timely, sound ethical judgments.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to use a computer keyboard, touch screen, and foot-paddle.
Ability to stand for most of the shift and perform tasks involving walking, occasional crouching, squatting, stooping, bending, or stairs.
Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds.
Hand-eye coordination for shaping pizza dough, using a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Welcome and communicate with customers enthusiastically and professionally.
Take customer orders and process telephone orders promptly to support customer satisfaction and timely pizza delivery.
Prepare products according to Domino’s specifications and guidelines.
Operate, clean, and maintain store facilities and equipment.
Take inventory and stock ingredients and supplies from the delivery area to storage, work areas, or coolers; complete associated paperwork.
Unload product deliveries and handle ingredients and supplies.
Coordinate with coworkers and customers, perform repetitive tasks, and meet quality control standards.
Make accurate monetary change and perform basic arithmetic as needed.