Customer Service Rep(08489) - 1129 C Street

Domino's Franchise•Fresno, CA

About The Position

Domino’s is seeking customer service representatives with strong people skills to support its pizza delivery business. The role offers opportunities for career growth, including advancement into management and other positions. Training and orientation are provided on the job. Team members operate store equipment, stock ingredients, prepare products, receive and process telephone orders, and clean equipment and the facility. They communicate with customers and coworkers in person and by phone, enter orders using a keyboard or touchscreen, and handle basic calculations and monetary change.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to work around varying and sometimes adverse weather conditions, temperatures ranging from approximately 36 degrees in the cooler to 90 degrees and above in some work areas, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Operate all store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers in person and by phone to process orders.
  • Enter orders using a computer keyboard or touchscreen.
  • Make correct monetary change.
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