Customer Service Rep(03272)

Domino's Franchise • Ocala, FL

7d • Onsite

About The Position

This role involves receiving and processing telephone orders, stocking ingredients, preparing products, and cleaning equipment and the facility. The position requires strong verbal communication skills for interacting with customers and coworkers, both over the phone and in person. Basic math skills are necessary for handling cash transactions. The ideal candidate will have an outgoing personality, acting as the first point of contact for phone-in and carryout customers, ensuring friendly and professional interactions. Proficiency in entering orders via computer keyboard or touchscreen is also required. A significant aspect of the job involves standing for extended periods, as there are no chairs available for employees.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to do basic math skills (accurately give change).
• Have an outgoing personality with our customers, you will be our first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner.
• Ability to enter orders using a computer keyboard or touch screen monitor.
• Must be able to stand for long periods of time.

Responsibilities

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Clean equipment and facility as requested.
• Communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Enter orders using a computer keyboard or touch screen monitor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed