Customer Service Rep(04964) - 931 Main Street

Domino's Franchise•Boonton, NJ

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team to take and process customer orders, prepare products, operate store equipment, stock ingredients and supplies, take inventory, complete paperwork, and clean equipment and the facility. Training is provided on the job. The role offers opportunities to advance from customer service into management and other positions within the company.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, reaching, bending, and occasional climbing or crouching.
Ability to lift delivery cases weighing up to 50 pounds.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload deliveries using a hand truck and lift and stock cases of ingredients and supplies.
Perform other store tasks, including taking out trash and completing occasional maintenance or cleaning duties.