Customer Service Rep(03584) - 104 School St

Domino's Franchise•Glen Cove, NY

1d•Onsite

About The Position

Customer Service Representatives are the first point of contact for customers and provide customer service while assisting them through the ordering process. The role also involves helping with in-store duties and learning about the pizza delivery business. It offers an opportunity to develop in-store business knowledge and potentially advance into management, including through the Management Development Program. The position pays an hourly base rate of $17.00. Schedules are flexible, and work is mostly on weekends and evenings.

Requirements

Must be at least 18 years of age.
Must have valid U.S. employment authorization allowing work in the United States.
Must have excellent communication skills.
Must be friendly and work well with others.
Must work well under stress in a fast-paced environment.
Must be able to multitask and respond to customer concerns.
Must be able to follow Team Sharma Domino’s policies and work as part of a team.
Must understand that all store calls must be answered after the first ring.
Ability to perform the described physical tasks, including handling items weighing up to 50 pounds.

Nice To Haves

Some computer experience is helpful.

Responsibilities

Provide exceptional customer service and assist customers through the ordering process.
Answer store calls after the first ring.
Assist with in-store duties and learn the pizza delivery business.
Respond to customer concerns.
Follow Team Sharma Domino’s policies and work collaboratively as part of a team.
Perform physical tasks as needed, including standing, walking, lifting and carrying supplies, moving trays, occasional climbing, bending, crouching, squatting, and reaching.