Customer Service Rep (03873) - 130 Scenic Gulf Dr

Domino's Franchise • Miramar Beach, FL

2d

About The Position

The Customer Service Rep works as part of a Domino’s store team to prepare and serve pizza, process customer orders, and support daily store operations. The role involves communicating with customers and coworkers in person and by telephone, entering orders by computer keyboard or touch screen, handling payments, stocking ingredients and supplies, and maintaining equipment and the facility. On-the-job orientation and training are provided. The position may be part-time or full-time, and schedules are described as accommodating team members’ needs. Advancement opportunities may include management and other roles within the franchise.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
• Ability to lift delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload and stock deliveries, including lifting and moving cases and supplies.
• Perform other store tasks such as removing trash, cleaning, and maintaining the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed