Customer Service Rep(09266) - 204 E Princeton Dr

Domino's Franchise • Princeton, TX

1d • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, helping prepare and serve pizzas and process customer orders. The role may be part-time or full-time, with scheduling described as accommodating team members’ needs. On-the-job orientation and training are provided. Advancement opportunities may include moving from customer service into management and, potentially, franchise ownership.

The work takes place in a pizza store and includes operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers in person and by telephone, and use a computer keyboard or touch screen to enter orders.

The position involves frequent standing, reaching, hand use, and repetitive movements. It can also require walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, occasional climbing, and working around hot equipment, sharp edges, moving parts, food odors, cornmeal dust, cramped spaces, and changing indoor and outdoor temperatures.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks of the role, including prolonged standing, walking short distances, lifting and carrying supplies weighing up to 50 pounds, and frequent reaching and hand use.
• Ability to distinguish hot and cold surfaces; use near- and mid-range vision and depth perception; and talk and hear on the telephone.
• Ability to work around hot surfaces and tools, including ovens up to 500 degrees or higher, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped quarters, and varying temperatures.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and enter orders by computer keyboard or touch screen.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by telephone to process orders.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform additional store duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed