Customer Service Rep

Domino's Franchise • Ladera Ranch, CA

1d • Onsite

About The Position

Domino's Pizza is seeking qualified customer service representatives with personality and people skills. This role offers flexible scheduling, suitable for part-time or full-time employment, and provides opportunities for growth within the company, potentially leading to management positions. The company emphasizes diversity and creating an environment where all team members can reach their highest potential. Domino's Pizza prioritizes its people, believing that exceptional team members working together are key to being the best pizza delivery company in the world.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Standing: Most tasks are performed from a standing position.
• Walking: For short distances for short durations.
• Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds.
• Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• Pushing: To move trays which are placed on dollies.
• Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.
• Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
• Reaching: Performed continuously; up, down and forward.
• Hand Tasks: Eye-hand coordination is essential. Use of hands is continuous during the day. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Nice To Haves

• Whether it's your hobby, main-gig, or supplemental job, drop us a line.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Benefits

• Schedules that work with you, not against you
• Plenty of time left over for school, hanging with your friends, or whatever
• Second job for some extra cash
• Lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees