Customer Service Rep(07533) - 1024 N. Main St. #C

Domino's Franchise•Tooele, UT
•Onsite

About The Position

The Customer Service Rep helps Domino’s Pizza make, bake, and take pizzas during the day and night. The role is suitable for part-time or full-time schedules and may be a main or supplemental job. Team members receive on-the-job orientation and training, and may have opportunities to advance from customer service to management and beyond. The position involves operating store equipment, stocking and preparing ingredients and products, receiving and processing telephone and in-person orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Work takes place in a fast-paced store environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, bending, and hand use; the role also includes lifting and carrying supplies and ingredients.

Requirements

  • Must be at least 16 years old.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to perform the physical tasks described, including standing, reaching, bending, lifting, carrying, pushing, and using hands continuously.
  • Work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Differentiate between hot and cold surfaces and perform tasks requiring talking and hearing, near and mid-range vision, and depth perception.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload deliveries and move, lift, carry, and stock ingredients and supplies.
  • Perform other store tasks such as changing sign prices, washing walls, or maintenance when needed.
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