Customer Service Rep(08044) - 100 Old Rail Road

Domino's Franchise • Kaufman, TX

1d • Onsite

About The Position

Customer Service Reps work as part of a Domino’s Pizza store team to prepare and process orders and help provide customer service. The role may be part-time or full-time and is described as having schedules that can work around other commitments. On-the-job orientation and training are provided. Team members may have opportunities for advancement into management and franchise ownership.

General duties include operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The job involves communicating with customers and coworkers in person and by telephone, entering orders by computer keyboard or touch screen, handling money, and performing repetitive food preparation and store tasks.

Work takes place in a store with varying temperatures, including a walk-in cooler and hot work areas, and may involve outside tasks in varying weather. Team members may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped spaces. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent use of the hands and arms.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
• Ability to operate a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including lifting deliveries weighing up to 50 pounds and reaching above 72 inches.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Handle money and provide correct change.
• Unload deliveries and move, stock, and carry ingredients and supplies.
• Perform other duties as required, including duties not listed in the description.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed