Customer Service Rep(03800) - 1301-25 Monument Road

Domino's Franchise•Jacksonville, FL

About The Position

The Customer Service Rep serves customers in person and by phone, takes orders using the point-of-sale system, prepares pizzas and ingredients, and helps keep the store clean and stocked. The role also involves handling cash and making change accurately. This is active, hands-on work in a fast-paced environment with flexible scheduling options, on-the-job training, and opportunities for advancement. The position requires standing and walking for most of the work, with minimal sitting. Physical tasks include unloading, lifting, and carrying supplies; moving trays on dollies; occasional climbing; frequent bending and reaching; and continuous hand use and eye-hand coordination. The role may involve working in varying temperatures and using tools and equipment such as phones, computers, calculators, pizza cutters, and pizza peels.

Requirements

  • Must be at least 16 years old.
  • Friendly, positive attitude and strong customer service skills.
  • Basic math skills.
  • Able to work in varying temperatures and fast-paced conditions.
  • Able to perform active, hands-on work, including standing and walking for most of the shift, lifting cases up to 50 pounds, and frequent bending and reaching.
  • Continuous hand use and eye-hand coordination are required.

Responsibilities

  • Greet customers in person and by phone.
  • Take customer orders using the point-of-sale system.
  • Make pizzas and prepare ingredients.
  • Keep the store clean and stocked.
  • Handle cash and make change accurately.
  • Unload deliveries and move, lift, and stock supplies.
  • Perform physical tasks such as cleaning, stocking, and changing signage as needed.

Benefits

  • Flexible schedules
  • On-the-job training
  • Opportunities for advancement
  • Diverse and welcoming team environment
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