Customer Service Rep(09102) - 4095 E Pony Express Pkwy Ste 4

Domino's Franchise•Eagle Mountain, UT
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process customer orders in person and over the phone. Team members also perform general store duties, including operating equipment, stocking ingredients, preparing products, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may offer opportunities for advancement into management and other positions within the company. The work involves standing for most tasks, frequent reaching and hand use, and some walking, lifting, carrying, pushing, pulling, bending, and occasional climbing or squatting. Team members may encounter varying weather and store temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Work areas include cramped spaces such as walk-in coolers.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing for most tasks, handling deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, stock shelves, and perform related store tasks.
  • Perform additional tasks such as changing sign prices, washing walls, and maintenance when needed.
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