Customer Service Rep(08025) -2221 FM 2280, Ste 108

Domino's Franchise • Cleburne, TX

2d • Onsite

About The Position

The Customer Service Representative processes customer orders and helps with general store operations at Domino’s Pizza. Duties include operating equipment, stocking ingredients and supplies, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities to advance into management and other roles within the company.

The work involves standing for most tasks, walking short distances, and occasional desk work. Team members may handle deliveries weighing up to 50 pounds, carry ingredients and dough trays, move trays on dollies, and perform frequent reaching, bending, and hand-intensive tasks. Working conditions include hot and cold areas, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. Team members must communicate with customers and coworkers, follow instructions, process orders accurately, and meet quality standards.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to stand for most tasks and walk short distances.
• Ability to lift and handle supplies weighing up to 50 pounds.
• Ability to perform frequent reaching, bending, and hand-intensive tasks.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to differentiate between hot and cold surfaces; near- and mid-range vision, depth perception, and hearing and talking ability are required.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and by phone.
• Unload and store product deliveries, including lifting and stacking cases.
• Perform other store tasks such as stocking, cleaning, and occasional maintenance-related duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed