Customer Service Rep(04583) - 609 Westfield Ave.
About The Position
The Customer Service Rep operates equipment; stocks ingredients from the delivery area to storage, the work area, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role requires accurate and quick basic arithmetic, handling monetary change, taking and processing orders by phone and in person, entering orders using a computer keyboard or touch screen, following written instructions, and communicating with customers and co-workers.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Take and process customer orders by phone and in person.
- Enter orders using a computer keyboard or touch screen.
- Communicate with customers and co-workers to process orders.
Benefits
- 401(k) plan.
- Health insurance for full-time positions.
- Bonus eligibility for management roles.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
