Customer Service Rep(04583) - 609 Westfield Ave.
About The Position
The Customer Service Rep operates equipment; stocks ingredients from delivery areas to storage, work areas, and walk-in coolers; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role requires accurate and timely basic arithmetic, making correct monetary change, and communicating with customers and co-workers to process orders in person and over the phone. The employee must also be able to enter orders using a computer keyboard or touch screen and understand and provide written instructions.
Requirements
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to make precise movements rapidly, accurately, and with speed.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Enter orders using a computer keyboard or touch screen.
- Communicate with customers and co-workers to process orders over the phone and in person.
- Make correct monetary change.
Benefits
- 401(k) plan.
- Health insurance for full-time positions.
- Bonus eligibility for management roles.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
