Customer Service Rep(02353) - 1219 E. Central Avenue

Domino's Franchise•Miamisburg, OH

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to receive and process customer orders and help prepare products. The role includes operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities for advancement, including into management, though advancement is not guaranteed. Team members may work independently or with others and must be able to perform repetitive tasks, work under stress, meet quality standards, and make decisions. The work involves standing for most tasks, frequent reaching and hand use, and occasional sitting for paperwork. It can involve lifting and carrying supplies, moving trays, bending, crouching, and infrequently climbing stairs or a ladder. Work conditions include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid, and accurate movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, bending, reaching, and occasional climbing.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers in person and by telephone to process orders.
  • Unload bulk product deliveries using a hand truck and stock cases on shelves.
  • Perform other store tasks such as moving trays, cleaning, and stocking ingredients.
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