Customer Service Rep/Service Cashier

Lithia & Driveway • Roseville, CA

5d • Onsite

About The Position

If you are a Customer Service professional who wants to get your career in gear, come and take the journey with one of the largest retail automotive teams in the nation. Lithia embodies a unique blend of talent, and leadership in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun.

Requirements

• 1 year of previous Customer Service experience.
• 1 year of Previous Cashier experience.
• A team player who is focused on providing first-class customer service.
• Experience responding to customer requests
• Experience handling support requests from a variety of different channels.
• Typing and basic computer skills including Microsoft Office.
• Working knowledge of CDK.
• High School graduate or equivalent, 18 years or older required.

Responsibilities

• Provide customer follow-up, recording and tracking progress.
• Greet and assist customers who enter the store.
• Answer and direct incoming calls and inquiries.
• Assist the Office Manager and General Manager with multiple clerical tasks.
• Receive cash, checks and credit card payments from customers for parts/service invoices.
• Run checks through check processing system for guarantee.
• Daily cash reconciliation.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED