Customer Service Rep/Expediter (06243) - 11757 W. Ken Caryl Avenue

Domino's Franchise • Littleton, CO

5d • Onsite

About The Position

Customer Service Reps/Expediters help Domino’s provide excellent customer service and food while working as part of a team. The role involves preparing products, processing customer orders by phone and in person, expediting orders, stocking ingredients, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided. Schedules may be part-time or full-time and are described as flexible around employees’ other commitments. Advancement opportunities may include management or franchise ownership.

The position requires operating store equipment and working in conditions that can include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with regular walking and continuous reaching and hand use. Physical activities may include lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching, and squatting.

Requirements

• Must be at least 16 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands described, including lifting deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Expedite orders to delivery and carryout vehicles.
• Communicate with customers and coworkers to process orders by phone and in person.
• Use a computer keyboard or touch screen to enter orders.
• Unload product deliveries using a hand truck and move supplies to storage shelves.

Benefits

• Schedules described as flexible around employees’ needs.
• On-the-job orientation and training.
• Opportunities for advancement, potentially to management or franchise ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed