Customer Service Rep/Expediter (06228)

Domino's•Broomfield, CO
•Onsite

About The Position

The Customer Service Rep/Expediter supports Domino’s store operations by providing customer service and helping prepare, process, and expedite orders. The role involves communicating with customers and coworkers in person and by phone, entering and processing orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members may expedite carryout and delivery orders to vehicles. On-the-job orientation and training are provided. Schedules may be part-time or full-time and are described as adaptable.

Requirements

  • Must be 16 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to work under stress, perform repetitive tasks, work alone and with others, meet quality standards, deal with people, and make judgments and decisions.
  • Ability to meet the physical demands described, including standing for most tasks, walking short distances, lifting and carrying supplies, and frequent reaching and hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Expedite carryout and delivery orders to vehicles.
  • Communicate with customers and coworkers in person and by phone to process orders.
  • Enter orders using a computer keyboard or touch screen.

Benefits

  • Schedules described as working with employees’ needs.
  • On-the-job orientation and training.
  • Opportunities for career advancement, including into management and franchise ownership.
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