Customer Service Rep (CSR) - Bilingual (Spanish)

Hartford Healthcare • Meriden, CT

3d • Onsite

About The Position

Focuses on excellent internal and external customer service. Provides dedicated support to programs and/or departments as a member of a team to ensure team coverage to all critical functions. Commitment to access to services, quality and financial strength of organization.

Requirements

• High School Diploma/GED required
• Minimum of two years- experience in an administrative, customer service or healthcare reimbursement environment.
• Bilingual in Spanish
• Strong computer skills including proficiency in Microsoft Office and databases (client accounts software).
• Exceptional organizational skills, with attention to detail; excellent communication skills (verbal & written)
• Self motivated and independent individual willing to work in a team environment.

Nice To Haves

• Associates Degree or Bachelor's Degree preferred.
• Extensive experience in healthcare customer service considered in lieu of other experience.

Responsibilities

• Provides dedicated support to programs and/or departments as a member of a team to ensure team coverage to all critical functions.
• Commitment to access to services, quality and financial strength of organization.

Benefits

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire, including seven paid holidays
• Additional voluntary benefits
• employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED