Customer Service Rep/Account Specialist

Dynamic Dies

21h • Onsite

About The Position

Dynamic Dies in Holland, OH is looking to hire a full-time Customer Service Rep. This position is for a Customer Service Rep who earns a competitive wage which scales based on experience. We provide a competitive benefits package that includes medical and dental as well as great perks, including employee appreciation events, free food, games, prizes, and schedule flexibility. Founded in 1971, Dynamic Dies is one of the largest manufacturers of tooling for the corrugated box industry. The company has expanded to a multi-state operation consisting of four manufacturing facilities. Our company now has around 200 employees, and we have been voted as a top workplace by our employees in 2017 and 2021. The foundation of our company was built on mutual respect for others, hard work, and an unyielding pride in getting the job done right. We give back by providing a positive work environment and a comprehensive benefits package.

Requirements

• 3 years Customer Service experience in a manufacturing environment or problem-solving environment
• Excellent communication skills both verbally and written
• Strong computer skills-including Excel, Outlook and Sharepoint
• Good attention to detail
• Strong organizational skills and the ability to manage multiple projects and priorities
• Good mathematical skills

Responsibilities

• Entering orders
• Generating quotes for customers
• Responding to customer emails and requests in a helpful, timely manner
• Ensuring all information that is needed for production is complete
• Acting as the contact for any issues or concerns from customers
• Acting as the contact for issues from production

Benefits

• medical
• dental
• employee appreciation events
• free food
• games
• prizes
• schedule flexibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees