Inside Sales Assistant

Silvercote•Belgrade, MT

66d•Onsite

About The Position

Service Partners is seeking a Customer Service Representative for their Belgrade, MT location. This role serves as the key customer contact for the branch, providing order support and product information. The ideal candidate is a resourceful team player with a positive, professional attitude, who can work closely with various internal teams to support the order fulfillment process. The company emphasizes integrity, innovation, and making a difference in the communities they serve, and is recognized as a "Great Place to Work".

Requirements

Minimum of 18 years of age.
Valid driver's license if operating a vehicle for company purposes.
1-2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic, and engaging personality.
Excellent communication skills, both verbal and written.
Proven success learning new computer systems and processes.
Ability to perform prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling.
Good hand-eye coordination, hand dexterity, and physical strength.
Ability to lift up to 50 pounds.

Nice To Haves

Exemplary customer service skills, analytics and problem-solving skills.

Responsibilities

Serve as the key customer contact for the branch, providing order support and product information.
Support the order fulfillment process by working closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit, and Delivery.
Maintain a positive rapport with customers, providing world-class service.
Process and review dealer orders, requests, and system-generated acknowledgements.
Carry out a combination of order taking and input, as well as assessing current customer needs.
Perform other duties, tasks, or responsibilities as assigned.

Benefits

Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO)
AssuredExcellence®: minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award