Customer Service/Release of Information Specialist (PER DIEM/PT)

North Star Health • Springfield, VT

4d • Onsite

About The Position

North Star Health is a federally qualified health center located in Southern Vermont and New Hampshire. We are hiring enthusiastic dependable team players with a desire for a rewarding career in the medical field. The Customer Service Representative/Release of Information Specialist works in collaboration with team members to deliver high quality care and contribute to a positive work culture, and shall represent North Star Health in a professional and courteous manner via all forms of communication. The main functions of this position will be processing medical records, along with other administrative responsibilities.

Requirements

• One (1) year previous administrative support experience (preferred)
• High school diploma or equivalent (preferred)

Responsibilities

• Assist patient and facility inquiries by phone, fax, email, in-person, and portal messages.
• Answer incoming phone calls
• Process ROI requests received in the timeframe established by North Star Health Policies and Procedures.
• Appropriately record ROI requests on disclosure log in accordance with North Star Health Policies and Procedures.
• Maintain an up-to-date accounting log of charts.
• Perform all duties in compliance HIPAA laws, Privacy Rule, and North Star Health Policies and Procedures.
• Scan and index incoming records.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED