Customer Service Professional, Sales
About The Position
ATS Traffic is currently looking for a Customer Service Professional (CSP) to join our Sales team in Calgary, Alberta. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting! This position is the first point of contact for customers looking to rent equipment from ATS. The CSP will handle inquiries for quotes, rental orders, deliveries and pick-ups. CSP will handle customer concerns as well as taking orders via phone, email and walk-in. Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? If this sounds like you, submit your application today!
Requirements
- Approximately 2 years’ experience in customer service and/or sales is required.
- Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook are required.
- Strong verbal and written communication skills are required.
Nice To Haves
- Previous experience working in the traffic control/construction industry is an asset.
Responsibilities
- Data Entry: accurately processing quotes, sales orders
- Answer and direct all incoming calls, greet walk-in customers
- Handle inquiries for quotes, orders, deliveries and pick-ups, as well as customer concerns
- Build and maintain customer relationships
- Take payment on cash sales
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
