Customer Service/Production Associate

GOODWILL INDUSTRIES OF GREATER NEBRASKA•McCook, NE

9d•$15 - $16•Onsite

About The Position

Assist customers and perform tasks necessary for the successful and efficient operation of the store. This includes product preparation, moving product to the sales floor and recycling, cashiering, and providing excellent customer service.

Requirements

Ability to communicate in spoken conversation with adequate volume and normal hearing.
Ability to be independently mobile on all surfaces and move safely about the work area.
Ability to stand/walk a majority of the work day.
Visual acuity, depth perception, and field of vision within normal range.
Physical stamina to lift, carry, push, and pull objects weighing up to 50#, frequently up to 25 #.
Ability to follow directions of supervisor.
Ability to deal with people in an efficient manner.
Ability to meet, interact, and cooperate with other workers in a pleasant and friendly manner.
Ability to accurately count money and perform cash register functions.

Nice To Haves

Experience in a position requiring excellent customer service.
Previous experience operating a cash register.

Responsibilities

Sort, containerize, label, and prepare donated items for sale or recycling.
Salvage product according to procedure and complete corresponding documentation.
Accurately check out customers and complete sales transactions at the cash register.
Maintain the store, including opening and closing when requested.
Keep the store and surrounding area clean and safe.
Arrive at the workplace on time and maintain consistent attendance.
Maintain a positive image in the community and build rapport with customers, donors, and guests.
Provide excellent customer service.
Inform customers of promotions and ask about rounding up their purchase.
Follow safety rules and agency policies and procedures.
Document incidents, accidents, supply requirements, and other situations as required.
Report information in a timely manner and maintain necessary paperwork.
Perform work activities in conformance with Goodwill Values Statement.
Immediately report any wrongdoing, unethical conduct, fraud, or fiscal mismanagement.
Encourage and do not hinder employees making reports or work injury reports.
Ensure no employee is retaliated against for making reports.
Welcome and embrace cultural diversity.
Other duties as assigned.