Customer Service Pharmacy Technician
SpecialtyRx•Orlando, FL
•Onsite
About The Position
At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service.
Requirements
- Active FL Board of Pharmacy, Pharmacy Technician Licensed required.
- Previous experience in pharmacy.
- Knowledge of brand name and generic medications.
- Strong attention to detail and organizational skills.
- Moderate to advanced computer skills required.
- Great telephone etiquette a must.
- High school diploma or equivalent.
Nice To Haves
- LTC pharmacy experience preferred.
- Frameworks / ECM knowledge a plus.
Responsibilities
- Perform duties assigned by the Data Entry Manager.
- Answer phones and respond to orders, re-orders and general customer inquiries.
- Handle and resolve client complaints and inquiries in a timely manner.
- Triage incoming faxes by facility/department and in accordance with cutoff times.
- Clarify orders as needed.
Benefits
- Competitive salary and benefit package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
