Customer Service Officer

Alphabe Insight Inc • Chicago, IL

4h • $45,000 - $48,000

About The Position

We are seeking a dedicated and professional Customer Service Officer to serve as a primary point of contact for our clients. This role focuses on ensuring clear communication, efficient issue resolution, and a consistently high standard of service. The ideal candidate will contribute to building long-term client relationships while supporting internal operations with accuracy and professionalism.

Requirements

• Strong verbal and written communication skills
• Professional demeanor with a client-focused mindset
• Ability to manage multiple tasks efficiently in a fast-paced environment
• High level of organization and attention to detail
• Proficiency in basic computer systems and office tools
• Strong problem-solving and decision-making abilities

Responsibilities

• Serve as the main liaison between the company and its clients
• Respond to inquiries and provide accurate information regarding services and processes
• Handle customer requests and concerns with professionalism and discretion
• Maintain organized records of interactions and follow-ups
• Coordinate with internal teams to ensure timely and effective solutions
• Uphold company standards for service quality and communication

Benefits

• Competitive salary ($45,000 – $48,000 per year)
• Growth opportunities within a structured and supportive environment
• Skill development and ongoing professional training
• Stable and professional workplace culture
• Full-time position with consistent schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed