Customer Service Officer

Alphabe Insight IncHouston, TX
4h$47,000 - $51,000

About The Position

We are seeking a dedicated and detail-oriented Customer Service Officer to join our Houston-based team. This role is ideal for individuals who excel in client interaction, problem-solving, and maintaining high service standards. The successful candidate will serve as a key point of contact, ensuring positive experiences through clear communication and efficient support.

Requirements

  • Strong verbal and written communication abilities
  • Professional demeanor with a customer-focused mindset
  • Ability to manage multiple tasks efficiently
  • Strong organizational and problem-solving skills
  • Reliability, punctuality, and attention to detail
  • Comfortable working in a structured, fast-paced environment

Responsibilities

  • Serve as a primary contact for customer inquiries and service requests
  • Provide accurate information and timely solutions to client concerns
  • Maintain professional communication across phone, email, and internal systems
  • Document interactions and update records with attention to detail
  • Coordinate with internal departments to ensure seamless service delivery
  • Uphold company policies, procedures, and service standards

Benefits

  • Competitive salary between $47,000 – $51,000 per year
  • Growth opportunities within a professional consulting environment
  • Skill development and ongoing training
  • Supportive and collaborative team culture
  • Stable, full-time position with long-term potential
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