Customer Service Officer

Park 6 LogisticsMiami, FL
1d$50,000 - $54,000

About The Position

We are seeking a dedicated Customer Service Officer to provide outstanding support to our clients and ensure seamless communication between our operations team and customers. The ideal candidate will excel in problem-solving, maintaining client satisfaction, and contributing to a positive customer experience.

Responsibilities

  • Serve as the primary point of contact for customer inquiries via phone and email
  • Assist clients with orders, shipments, and general service requests
  • Resolve customer issues efficiently while maintaining a high level of professionalism
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to ensure timely resolution of customer needs
  • Identify opportunities to improve customer experience and workflow efficiency

Benefits

  • Competitive salary ($50,000 – $54,000 per year)
  • Opportunities for professional growth and career development
  • Supportive and collaborative work environment
  • Skills enhancement and training programs
  • Full-time position with consistent schedule and stability
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