Customer Service Officer
BeloForm Craft•Atlanta, GA
1d•$46,000 - $49,000
About The Position
We are seeking a dedicated Customer Service Officer to serve as a key point of contact between the company and its clients. This role is essential in ensuring smooth communication, accurate information handling, and timely resolution of inquiries. The ideal candidate demonstrates professionalism, strong organizational skills, and a commitment to delivering dependable service in a structured work environment.
Requirements
- Strong written and verbal communication skills
- High level of organization and attention to detail
- Ability to manage multiple tasks while maintaining accuracy
- Professional demeanor and problem-solving mindset
- Comfortable working in a structured, team-oriented environment
- Strong time management and reliability
Responsibilities
- Handle inbound and outbound customer communications in a professional and efficient manner
- Provide accurate information regarding services, processes, and general inquiries
- Maintain organized and up-to-date customer records and documentation
- Coordinate with internal departments to ensure timely issue resolution
- Follow established procedures to ensure consistency and service quality
- Identify and escalate complex inquiries when necessary
- Contribute to continuous improvement of customer service processes
Benefits
- Competitive salary ($46,000 – $49,000 per year)
- Growth opportunities within a stable and professional organization
- Supportive team environment
- Structured onboarding and clear role expectations
- Long-term career development potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
