Customer Service Officer

TalentBridge SolutionsNashville, TN
3d$44,000 - $48,000

About The Position

TalentBridge Solutions is seeking a Customer Service Officer to serve as a key point of contact between the company and its clients. This role is essential in maintaining high service standards, ensuring clear communication, and delivering consistent, professional support. The ideal candidate will demonstrate strong interpersonal skills, attention to detail, and a commitment to providing outstanding service.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor with a client-focused mindset
  • Ability to manage multiple tasks while maintaining accuracy
  • Problem-solving skills and attention to detail
  • Comfortable working in a structured, team-oriented environment
  • Proficient in basic computer systems and office tools

Responsibilities

  • Serve as the primary contact for client inquiries and service requests
  • Provide accurate information and timely resolutions in a professional manner
  • Maintain detailed records of interactions and follow up as needed
  • Coordinate with internal teams to ensure client needs are met efficiently
  • Uphold company standards, policies, and service excellence at all times
  • Contribute to continuous improvement of customer service processes

Benefits

  • Competitive salary ($44,000 – $48,000 annually)
  • Growth opportunities and career development pathways
  • Supportive and professional work environment
  • Ongoing training and skill development
  • Stable, full-time employment
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