Customer Service & Office Coordinator
AMBAC International•Elgin, SC
•Onsite
About The Position
AMBAC International is hiring a Customer Service & Office Coordinator to support our Elgin, SC manufacturing facility. This role is ideal for someone who thrives in a fast-paced environment, enjoys balancing multiple priorities, and takes pride in delivering exceptional customer service and administrative support. You’ll work closely with customers, operations, purchasing, sales, accounting, and leadership teams to help ensure day-to-day business operations run smoothly and professionally.
Requirements
- High school diploma or GED required
- 0–2 years of experience in customer service, office administration, reception, inside sales, or related support functions
- Strong verbal, written, and interpersonal communication skills
- Strong organizational skills with attention to detail
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to learn ERP systems and internal business processes quickly
- Professional, welcoming demeanor with strong customer service instincts
- Ability to multitask and operate effectively in a fast-paced environment
Nice To Haves
- some college preferred
- Manufacturing or industrial environment experience preferred
- Multilingual candidates encouraged to apply
Responsibilities
- Respond to customer inquiries regarding orders, product availability, pricing, and order status
- Process and track customer orders within the ERP system
- Support customers with issue resolution and follow-up communication
- Assist with quotes, reporting, and sales support activities
- Serve as the first point of contact for visitors and incoming calls
- Coordinate mail, deliveries, office supplies, and general office operations
- Maintain organized filing systems and administrative records
- Support scheduling, calendars, and general administrative coordination
- Provide cross-functional support to operations, HR, accounting, purchasing, and leadership teams
- Maintain professionalism, responsiveness, and attention to detail across all interactions
Benefits
- Paid time off
- 401(k) with match
- Employee stock ownership (ESOP)
- Gain share bonuses
- Health, vision, and dental insurance
- Life, short- and long-term disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
