Intern- Customer Service

StageRight - Rogers Group • Grant Township, MI

4h • Onsite

About The Position

Are you ready to be part of something innovative? The Rogers Group is a family-owned network of dynamic businesses, including StageRight and Rogers Athletics, creating solutions for markets from sports and entertainment to home food preservation. We thrive on creativity, collaboration, and delivering excellence.

Requirements

• Pursuing a bachelor’s degree in marketing, Communications, Business, or related field required.
• Ability to read, analyze and interpret the English language. Superior communication skills, both verbal and written.
• Must possess basic math skills.
• Experience in developing strong work ethic with coursework, professional networks, or internships, flexibility, and fluidity to thrive within a rapidly evolving environment, demonstrate project management capabilities, and strong attention to detail.
• Familiar with Outlook, CRM, Excel, and other software tools.

Nice To Haves

• Experience in developing strong work ethic with coursework, professional networks, or internships preferred.

Responsibilities

• Primarily be focused on order entry process including ensuring order accuracy, documentation accrual and customer communication of order status
• Send out information to customers to support Sales and Customer Care requests
• Work in multiple software systems to document order and customer information.
• Call customers to ensure requested information was received.
• Responsible for answering phones to back up Sales and Customer Service activities.
• Provide general support and clerical activities as required to conduct daily business.
• Complete acknowledgement process to confirm order shipment for customers.
• Complete special projects as assigned by Department Managers.
• Be able to work in a team environment and with multiple departments in the company.

What This Job Offers

• Career Level: Intern