Customer Service International Representative/Logistics Coordinator - JBG

Albertsons Companies • Anchorage, AK

1d

About The Position

Albertsons Safeway is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia. The company is privately owned with supermarkets across the country that include: Albertsons, Safeway, Vons, Pavilions, Randall’s, Tom Thumb, Carr’s, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.

Requirements

• Ability to effectively communicate verbally and in writing with associates and/or customers
• Ability to operate spreadsheet software applications, Minimum 3 years of experience
• Ability to operate word processing applications, Minimum 3 years of experience
• Ability to work specified shift
• Ability to follow work procedures and safety rules

Responsibilities

• Manages, prepares and processes international orders
• Conducts research as required/requested by customers
• Item maintenance: ensures customers receive current product pricing/pack sizes/selections on a regular basis
• Monitors the quality of products to ensure it adheres to customer and export standards
• Prepares shipping and export documentation required for international shipments
• Coordinates with Company Distribution Centers on the building/shipping of customer orders
• Requests quotes from carriers/airlines/trucking firms/co-loaders/agents, etc., for handling customer orders
• Coordinates with shipping forwarders on loading/shipping of international orders
• Coordinates with shipping forwarders to obtain/update order tracking information on behalf of customer
• Invoice preparation for international orders
• Maintaining solid customer relationships by handling questions/concerns/requests with speed and professionalism
• Manages all orders from beginning to end: perform research and analysis, building of order, verification of documents, order invoicing, produce progress reports and liaise with external parties such as manufacturers, governmental agencies, freight forwarders and distributors to ensure product is shipped to customer in a timely manner adhering to customer and export standards
• Receiving of purchase orders, vendor invoices
• Perform additional duties as assigned by management

Benefits

• Diverse & Inclusive Work Culture
• Competitive Wages
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Bonus Eligible, where applicable
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed