Customer Service / International Inside Sales Rep

Bunzl Distribution NA • Riverside, MO

4d • Onsite

About The Position

Bunzl Processor Division is seeking a highly motivated Customer Service / International Inside Sales Representative to support and grow our non-USA customer base, internationally. This position is ideal for an energetic inside salesperson who enjoys building customer relationships, identifying growth opportunities, and delivering exceptional service in a fast-paced environment. This person is responsible for managing and growing an assigned portfolio of international accounts by driving sales, increasing account penetration, and ensuring best-in-class customer support. This role serves as a critical link between customers, outside sales, operations, sourcing, and logistics teams while maintaining a strong focus on revenue growth and customer satisfaction. The successful candidate will be proactive, results-oriented, and passionate about helping customers succeed through Bunzl's industry-leading products and solutions.

Requirements

• Minimum 2 years of inside sales, account management, business development, customer service, or related experience.
• Strong sales aptitude with a customer-focused mindset.
• Excellent verbal and written communication skills.
• Ability to build relationships and influence customer purchasing decisions.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.

Nice To Haves

• Experience in distribution, food processing, packaging, industrial products, or manufacturing.
• Experience supporting international customers and export activities.
• Bilingual English/Spanish proficiency highly preferred.
• CRM experience (Microsoft Dynamics (preferred), Salesforce, or similar).
• General knowledge of international shipping, logistics, and supply chain operations.

Responsibilities

• Support and maintain an assigned portfolio of international customers.
• Identify new sales opportunities within existing accounts through cross-selling and upselling initiatives to increase account penetration.
• Develop strong relationships with key decision-makers and purchasing contacts.
• Meet or exceed monthly, quarterly, and annual sales goals.
• Execute territory plans designed to maximize revenue growth and profitability.
• Stay informed on industry trends, market conditions, competitive activities, and new product offerings.
• Serve as the primary point of contact for assigned customers.
• Consult customers on product selection, specifications, pricing, and service solutions.
• Resolve customer inquiries and concerns, professionally and within a timely manner.
• Manage order entry, order tracking, delivery coordination, and expedite requests.
• Collaborate with operations, purchasing, logistics, and finance teams to ensure seamless execution.
• Investigate and resolve issues involving products, invoicing, freight, or deliveries.
• Maintain accurate customer and sales activity records within CRM and company systems.

Benefits

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• 401K with generous company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree