Customer Service Inside Sales Rep

Accurate Placement•Phoenix, AZ

12h•Onsite

About The Position

Our client, a leading installer of rental and permanent fencing since 1948, is seeking a Customer Service Inside Sales Representative to join their collaborative team. This role offers competitive salaries and an excellent benefits package. The company values its employees and is looking to hire immediately.

Requirements

Background check required.
Must have a valid driver's license and clean driving record (no DUI/DWI).
High School Graduate or General Education Degree (GED) is required.
MS Outlook, Excel, and Word proficient.
Ability to use search engines for research.
Ability to multi-task on projects.
Highly motivated, positive team player with excellent communication skills.

Nice To Haves

Business/Communications Degree is a plus.
CRM system knowledge, is a plus.

Responsibilities

Answer telephone calls and e-mails from potential customers who receive solicited information through advertisements.
Explain products or services and prices and answer questions from customers.
Contact businesses or private individuals by telephone, e-mail, social media, or other internet sources to solicit leads for fencing bid projects and sales.
Communicate with bidders and businesses to describe products or services, persuade potential bid partners to use the company and our products or services.
Maintain records of contacts, accounts, and leads in a CRM system.
Obtain customer information such as name, address, and best time to contact the computer system and notify the appropriate sales manager.
Record names, addresses, purchases, and reactions of prospects contacted.
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Provide research and intelligence regarding company profiling information, key executives, or developments for the sales team to incorporate in their strategic plans.
Develop an understanding of our products and services to successfully deliver our value propositions to create or build client/prospect relationships for future reference and appointment setting.
Follow up on marketing campaigns, mailings, or events to grow existing accounts or develop new opportunities.
Interface with the Sales team to coordinate appointments, follow up on the next steps, and understand how to develop the account strategically.
Conduct client or market surveys to obtain information about potential customers.