Customer Service Hospitality – Reservations

Destination Careers•Boston, MA
•Remote

About The Position

Join the team to assist clients with booking and managing hotel reservations. Provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process from a home office.

Requirements

  • Strong communication and customer service skills.
  • Professional, detail-oriented, and self-motivated.
  • Basic computer skills and a reliable internet connection.

Nice To Haves

  • Hospitality or customer service experience.

Responsibilities

  • Assist clients in selecting and booking hotels.
  • Share accurate details on amenities, pricing, and availability.
  • Manage and update reservation details.
  • Communicate promptly and professionally via phone, email, or messaging.

Benefits

  • Flexible remote schedule.
  • Full training and booking system access.
  • Supportive team environment.
  • Income-earning possibilities based on performance.
  • Travel discounts and perks.
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