Customer Service Hospitality – Reservations

Destination Careers•New York, NY
•$40,000 - $70,000•Remote

About The Position

Join the team to assist clients with booking and managing hotel reservations. The role involves providing excellent customer service, sharing detailed information about hotel options, and ensuring a smooth reservation process from a home office.

Requirements

  • Strong communication and customer service skills.
  • Professional, detail-oriented, and self-motivated.
  • Basic computer skills and a reliable internet connection.

Nice To Haves

  • Hospitality or customer service experience.

Responsibilities

  • Assist clients in selecting and booking hotels.
  • Share accurate details on hotel amenities, pricing, and availability.
  • Manage and update reservation details.
  • Communicate promptly and professionally via phone, email, or messaging.

Benefits

  • Flexible remote schedule.
  • Full training and booking system access.
  • Supportive team environment.
  • Income-earning possibilities based on performance.
  • Travel discounts and perks.
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