Customer Service Gaming Associate
About The Position
Knighted is expanding fast across California, and we're hosting a virtual hiring event on Tuesday, June 30 to fill 20+ Gaming Associate openings across two locations. Our virtual hiring event compresses the standard interview process so qualified candidates can be hired and start training quickly. Selected candidates can begin training as early as Monday, July 6. This role focuses on customer service, quick thinking, and attention to detail. California's card room casino industry is one of the most regulated and resilient industries in the state - it doesn't slow down with the economy. Gaming Associates enjoy consistent hours, reliable schedules, and long-term job security in an industry that has operated continuously for decades and isn't going anywhere.
Requirements
- Must be 21 years of age or older
- Authorization to work in the U.S.
- Proficient in mental math (addition, subtraction, multiplication, and division)
- Open availability for the casino's 24/7 hours of operation
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure
- Able to sit or stand at a gaming table for 3–4 hours at a time
- Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
- Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
- Able to see, speak, and hear clearly during gameplay
- Necessary vision capabilities: close, distance, color, peripheral, and depth perception
Nice To Haves
- No casino experience needed as comprehensive paid training is provided.
Responsibilities
- Provide customer service
- Perform quick thinking and attention to detail
- Manage chips and perform bank reconciliation
- Communicate directly with customers and provide corrections when needed
- Stay focused and manage stress effectively in fast-paced, high-pressure environments
Benefits
- Comprehensive Paid Training
- Pay Raises with each new game mastered
- 401(k)
- Student loan resource assistance
- Health insurance
- Vision and dental plans
- Paid time off
- Opportunities to give back through the Knighted Neighbors program (volunteering at local events and supporting meaningful causes)
- Consistent hours
- Reliable schedules
- Long-term job security
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
