Customer Service Gaming Associate
About The Position
Knighted is expanding fast across California, and we're hosting a virtual hiring event on Wednesday, June 17 to fill 40+ Gaming Associate openings across four locations. Our virtual hiring event compresses the standard interview process so qualified candidates can be hired and start training quickly. Selected candidates can begin training as early as Monday, June 22. This role focuses on customer service, quick thinking, and attention to detail. The California card room casino industry is one of the most regulated and resilient industries in the state, offering consistent hours, reliable schedules, and long-term job security.
Requirements
- Must be 21 years of age or older
- Authorization to work in the U.S.
- Proficient in mental math (addition, subtraction, multiplication, and division)
- Open availability for the casino's 24/7 hours of operation
- Ability to pass a lifetime background check, credit check, and drug screen for state licensure
- Able to sit or stand at a gaming table for 3–4 hours at a time
- Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
- Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
- Able to see, speak, and hear clearly during gameplay
- Necessary vision capabilities: close, distance, color, peripheral, and depth perception
Nice To Haves
- No casino experience needed, as comprehensive paid training is provided.
Responsibilities
- Provide customer service
- Perform quick thinking and attention to detail
- Manage chip management and bank reconciliation
- Communicate directly with customers and provide corrections when needed
- Stay focused and manage stress effectively in fast-paced, high-pressure environments
Benefits
- Comprehensive Paid Training
- Pay Raises with each new game mastered
- 401(k)
- Student loan resource assistance
- Health insurance
- Vision and dental plans
- Paid time off
- Opportunities to give back through community engagement (Knighted Neighbors program)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
