Customer Service Field Specialist (Medical Equipment) -- Suprise, AZ

Arjo•Surprise, AZ

58d•$22 - $24•Onsite

About The Position

Make a Difference—Every Day. Looking for more than just a driving job? At Arjo, you’ll play a meaningful role in healthcare—helping hospitals and care teams provide safe, high-quality patient care. As a Customer Service Field Specialist, you’ll combine hands-on work, customer interaction, and problem-solving to support the people who care for others. This is not a typical delivery role—you’ll build relationships, support clinical staff, and make a real impact every day. Why This Job Stands Out Top Pay: $22–23.50/hour + 8% shift differential (2nd shift) + overtime + incentives Home Daily: Local routes – no long-haul driving Stable Career: Growing healthcare industry Meaningful Work: Support hospitals and patient care Strong Benefits: Medical, dental, vision, and 401(k) with company match Paid Time Off: PTO (accrued, up to 15 days annually) + 8 holidays + up to 4 floating holidays + paid birthday day Career Growth: Paid training and advancement opportunities A Day in the Life You’ll start your day at our Surprise service center, load your route, and travel locally to healthcare facilities. Throughout the day, you’ll interact with nurses and hospital teams, deliver and set up equipment, answer questions, and ensure everything meets their needs. No long-haul routes. No overnight travel. Home every day. Full-time 2nd-shift schedule: Tues-Sat / 3pm-11:30pm Why Arjo vs. Other Companies? Primarily hospital-based work (not in-home care) Local routes—home every day Higher pay than many similar roles in the Phoenix area Strong focus on customer relationships, not just deliveries

Requirements

2+ years of customer service, delivery, or field service experience
Strong communication skills and a customer-first mindset
Must have a clean driving record
Ability to operate a 20-foot box truck
Ability to lift up to 30 lbs and push/pull up to 75 lbs
Comfortable working in a warehouse and outdoor Arizona environment
Schedule based on customer demand; may include afternoon shifts and weekends

Nice To Haves

Additional travel opportunities to support service centers nationwide
Travel by commercial air for business needs

Responsibilities

Deliver and pick up medical equipment at hospitals and healthcare facilities across the Phoenix area
Provide basic equipment orientation and support to clinical staff
Build strong relationships through professional, responsive customer service
Ensure accurate delivery, pickup, and service documentation
Identify and resolve customer concerns quickly and professionally
Load, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standards
Operate a 20-foot box truck safely and professionally
Maintain a clean, organized vehicle and professional appearance