Customer Service & Event Sales Specialist

RC Events•Boulder, CO

About The Position

Help Clients Create Exceptional Events RC Events is Northern Colorado’s largest and most established event rental company, supporting everything from intimate celebrations to large-scale weddings, corporate events, and festivals. We’re looking for a customer-focused sales professional who thrives in a fast-paced environment and enjoys guiding clients through the details of creating successful events. This role blends consultative sales, event planning support, and logistical coordination to ensure every order is accurate, thoughtful, and ready for execution. Our team works closely with clients, planners, venues, and our operations crew to design rental packages that bring events to life. If you enjoy problem-solving, building relationships, and managing the moving pieces of complex events, this may be the perfect role for you.

Requirements

Enjoy working with clients to plan and problem-solve
Are comfortable managing multiple event orders and deadlines
Have strong communication and organizational skills
Can confidently guide customers through decisions and close sales
Maintain attention to detail even when things get busy
Work well in a collaborative, team-focused environment
Are energized by the fast pace of the events industry
High school diploma or equivalent
2+ years of experience in customer service, inside sales, or client-facing roles
Strong communication and organizational skills
Ability to manage multiple priorities in a deadline-driven environment

Nice To Haves

Experience in events, hospitality, catering, venue management, or event rentals
Experience working with high-value orders or complex logistics
Familiarity with rental or CRM software
Bilingual

Responsibilities

Serve as a primary point of contact for clients planning weddings, corporate events, and private celebrations
Consult with clients to understand event needs and develop tailored rental packages
Create accurate quotes and manage event orders from inquiry through final confirmation
Guide clients through product selections, including tents, table settings, linens, and event accessories
Work with walk-in clients and scheduled showroom appointments to help visualize event designs
Collaborate closely with the operations team to ensure smooth execution and clear communication
Identify opportunities to enhance events through thoughtful product recommendations
Manage multiple event timelines and client communications simultaneously
Resolve order changes or challenges quickly and professionally
Build long-term relationships with planners, venues, and repeat clients