Customer Service Event Associate Part Time, Youth Events

New York Road Runners•New York, NY

21d•Onsite

About The Position

Youth Associates - Youth team associates will work closely with community partners to ensure the safety and well-being of our youth-aged participants. Associates will support in areas not limited to race registration, family reunion, and transportation, to ensure that coaches, parents, and participants have a positive experience and successful event.

Requirements

Weekend position with long hours (typically from 6am – 1pm; may vary based on event and/or position).
Consistent availability for most weekends throughout the year.
Excellent customer service approach and positive attitude.
Comfortable working with new and diverse groups of people on a regular basis.
Must be comfortable on your feet, outside in the elements, for the duration of the shift.
Strong customer service background.
Flexibility to navigate between roles depending on need for each race.
Ability to thrive in a fast-paced team-oriented environment.
Must be proactive, responsible, attentive, hardworking, and professionally courteous to all runners, spectators, and park patrons.
Must be able to follow directions and protocols to ensure that tasks flow seamlessly.
Must be able to lift at least 25 pounds of equipment.

Nice To Haves

Event experience in the sports and/or entertainment industries.

Responsibilities

Support in areas such as race registration, family reunion, and transportation.
Ensure coaches, parents, and participants have a positive experience and successful event.
Work closely with community partners to ensure the safety and well-being of youth-aged participants.
Be comfortable on your feet, outside in the elements, for the duration of the shift.
Navigate between roles depending on the need for each race.
Follow directions and protocols to ensure that tasks flow seamlessly.
Lift at least 25 pounds of equipment.