Customer Service & Dispatch Coordinator
Guild Garage Group•Pearl City, HI
•Onsite
About The Position
Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator to help support our field technicians and deliver exceptional service to customers across Oahu. This role is the communication hub between customers, technicians, and operations, helping keep jobs organized, on schedule, and running smoothly. The company values teamwork, growth, and work-life balance.
Requirements
- Strong communication and organizational skills
- Ability to multitask and stay calm under pressure
- Positive attitude and team-first mindset
- Dependable, organized, and enjoy helping both customers and teammates succeed.
Nice To Haves
- Customer service, scheduling, or dispatch experience preferred
- Experience in home services is helpful but not required
Responsibilities
- Coordinate technician schedules and appointments
- Answer customer calls and provide updates
- Support dispatching and daily operations
- Keep service records accurate and organized
- Help create smooth, positive customer experiences
Benefits
- Full medical, dental, and vision benefits
- 401(k) with company match
- Paid holidays & PTO
- Hands-on training provided
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
