Customer Service Coordinator
About The Position
Fields Jaguar Land Rover Northfield is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create lifelong relationships. Being family-owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. https://fieldsautogroup.hireology.careers/
Requirements
- Must be available to work every Saturday
- Excellent communication and organizational skills
- Experience using Microsoft Office suite
- Ability to work effectively with customers, vendors, and employees while handling multiple tasks simultaneously
- Must be willing to submit to a drug screen & background check
Responsibilities
- Meet and greet customers professionally in-person & on the phone
- Create and set appointments for service
- Provide basic information to callers who have general inquiries
- Handle customer complaints with integrity and poise
- Provide general administrative and clerical support, including mailing, scanning, faxing, and copying
- Maintain office supplies for a specific location
Benefits
- Medical
- Dental
- Vision
- Short- and Long-Term Disability
- Paid Basic Life Insurance
- 401(k)
- Personal Time Off
- Paid Training
- Employee vehicle purchase plans
- Health and Wellness
- Saturday Lunches
- Discounts on products and services
- Sundays off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
