Warehouse Customer Coordinator

Ryder•Raleigh, NC

15h•Onsite

About The Position

Ryder is immediately hiring a Full Time Customer Service Coordinator in Raleigh, NC. Various warehouse fulfillment specialist roles at Ryder support distribution across the US. We want the right Warehouse Employees to join us at Ryder to work with State of the Art Equipment in the Safest Warehouse Environment. Products Being Handled: Food Products. Equipment: WMS System and Microsoft Office. We have all benefits other Warehouse Distribution Facilities offer WITHOUT the WAIT! On the Job Paid Training. Medical, Dental, Vision, 401 K etc. Start at 30 Days. Earn PTO starting Month 1. Up to 80 hours accrued in 1st year. 401 K offers a company match. HIGH VALUED Stock at 15 % Employee Discount. Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more. Safety Gear PROVIDED. Safety is Always the First Priority. State of the Art Equipment and Caring Leadership. We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday.

Requirements

High school diploma or equivalent
Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
Has the ability to make quick, reliable decisions that represent both the customer and Ryder
Has strong written, organizational, and verbal communication skills
Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
Knowledge of WMS systems preferred
Experience operating forklift equipment preferred
Equipment certification may be required
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Nice To Haves

Knowledge of WMS systems preferred
Experience operating forklift equipment preferred

Responsibilities

Performs administrative tasks for area or shift
Maintains filing systems and documents per Standard Operating Procedure (SOP)
Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
Processes returns in Warehouse Management System (WMS) and maintains paperwork
Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
Using the location's WMS system, updates area or shift metrics as needed
Additional duties as assigned, overtime as needed