Customer Service Coordinator I (Multiple Positions) - 26-81
PriMed Management Consulting•Stockton, CA
•Onsite
About The Position
Assist customers by responding to inquiries and identifying/resolving issues regarding eligibility, benefits, claims, and authorizations; this includes triaging/routing appropriately and using multiple systems to locate information and document interactions.
Requirements
- Minimum 1 year of Customer Service call center experience
- Experience working in a healthcare setting
- Working knowledge of Microsoft Office (Excel, Outlook, Word)
- Experience with handling medical claims and eligibility inquiries
- Knowledge of various insurance types (PPO, HMO, etc.)
- Strong written and verbal communication skills
- High School diploma/GED
Responsibilities
- Assist customers by responding to inquiries
- Identify and resolve issues regarding eligibility, benefits, claims, and authorizations
- Triage and route inquiries appropriately
- Use multiple systems to locate information and document interactions
Benefits
- Competitive salaries
- Bonuses
- Health and welfare benefits
- Paid holidays
- Time off for sick leave and vacation
- 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
