HC 11.30.2026

LocateSmarter•Clarksville, TN

2d•Onsite

About The Position

CBE Companies is hiring a Customer Service/Collection Agent to assist consumers in resolving their accounts in an ethical, legal, professional, timely, and transparent manner. The role is suited to someone who enjoys a fast-paced, dynamic, customer-service-oriented, deadline-driven environment. The position is in-office and offers a full-time, 40-hour flexible weekday schedule with one required evening until 7 p.m. CBE provides three weeks of paid training; call center experience is not necessary. Compensation includes a base wage of $14.00–$15.00 or more per hour, plus commission. The posting states commissions may range from $300 to $600 per month when individual and department goals are met. Background checks and drug testing are required. The company states that it promotes from within and is an equal opportunity employer committed to inclusion.

Requirements

At least 18 years of age.
High school diploma or GED.
At least 9 months of work history; customer service experience is preferred.
Computer and typing skills.
Excellent attendance.
Self-starter with strong attention to detail.
Customer service mindset.
Strong communication, persuasion, and negotiation skills.
Ability to handle multiple tasks simultaneously.
Strong work ethic and competitive drive.
Ability to learn new information and integrate processes.
Problem-solving skills and ability to recommend solutions.

Nice To Haves

Customer service experience.

Responsibilities

Assist consumers in resolving their accounts ethically, legally, professionally, promptly, and transparently.
Meet schedule adherence and compliance expectations.
Meet company productivity and call-quality standards.
Handle multiple tasks and recommend solutions to resolve problems.