Customer Service Clerk

Albertsons • Washington, WA

4h

About The Position

As a Customer Service Clerk, you provide high-quality customer service in accordance with company standards and policies. You operate electronic scanning cash registers, receive payments for customer purchases, honor discounts and coupons, assist customers with Loyalty Program questions or sign-ups, and bag items. You also operate machines for money orders, lottery tickets, and wire transfers; process customer returns; sell gift cards and lottery tickets; and handle other transactions as needed. You maintain cleanliness at the Customer Service Desk and in the front area of the store, replenish display stock, and follow the uniform and grooming policy.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, processing wire transfers, and lottery transactions.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask and work in a fast-paced environment while maintaining a clean and organized work area.
• Ability to work independently and as part of a large team.
• Regular and predictable attendance and compliance with workplace conduct standards.

Responsibilities

• Provide customer service according to company standards and policies.
• Operate electronic scanning cash registers and receive customer payments.
• Honor discounts and coupons and assist with Loyalty Program questions and sign-ups.
• Bag customer purchases.
• Operate machines to sell money orders and lottery tickets and to transfer funds by wire.
• Process customer returns and sell gift cards and lottery tickets.
• Handle other customer transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Comply with uniform, grooming, and workplace conduct policies.

Benefits

• Inclusive work culture built on belonging
• Competitive wages paid weekly
• Access to up to 50% of earned wages before payday through a partnership with Stream
• Flexible work schedules
• Associate discounts
• Training, career growth, and development
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k)
• Vacation and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed