Customer Service Clerk

Albertsons Companies • McLean, IL

3d

About The Position

The Customer Service Clerk provides high-quality customer service in accordance with company standards and policies. The role operates electronic scanning cash registers, receives payment for purchases, honors discounts and coupons, assists customers with Loyalty Program questions or sign-ups, and bags items. It also operates machines for money orders, lottery tickets, and wire transfers; processes returns; sells gift cards and lottery tickets; and handles other transactions as needed. The clerk maintains cleanliness and organization at the Customer Service Desk and front area, replaces stock in display areas, and follows the uniform and grooming policy.

Requirements

• Prior customer service skills or related experience.
• Ability to operate electronic scanning cash registers and machines for counting money, processing wire transfers, and lottery transactions.
• Ability to handle stressful and complex situations calmly and professionally.
• Ability to understand and follow instructions and communicate effectively with customers and team members.
• Ability to multitask in a fast-paced environment and maintain a clean, organized work area.
• Ability to work independently and as part of a large team.
• Ability to provide regular and predictable attendance and comply with workplace conduct standards.

Responsibilities

• Provide high-quality customer service in accordance with company standards and policies.
• Operate electronic scanning cash registers and receive payment for customer purchases.
• Honor discounts and coupons and assist customers with Loyalty Program questions or sign-ups.
• Bag customer purchases.
• Operate machines for money orders, lottery tickets, and wire transfers.
• Process customer returns and sell gift cards and lottery tickets.
• Handle other customer transactions as needed.
• Maintain cleanliness and organization of the Customer Service Desk and front area of the store.
• Replace stock in display areas.
• Adhere to the uniform and grooming policy.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through Stream.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development support.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation and paid time off.
• Inclusive work culture built on belonging.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed